Please be advised that if you order multiple products, the items have may not arrive at the same time as the items may be shipping from different manufacturer's warehouses directly.

At present, we ship the products only to continental US, excluding Puerto Rico, Hawaii and Alaska.

Shipping Charges:
$2.00 for orders upto $5.99
$3.00 for orders between $5.99 - $15
$5.95 for orders between $16 - $30
$7.00 for orders between $31 - $74
Free for orders from $75 and above

Exchange and Return Policy
We absolutely want your full satisfaction on any product you purchase at Dress My Pooch. If for some reason, you are not happy with the product(s), just return it to us in its original condition (with all labels,tags & packing slip included) within 14 days of receiving it. We will promptly exchange it or refund the purchase price, whichever you prefer. However you will be responsible for any and all shipping charges to return the item(s) to us unless we shipped an incorrect or damaged item(s). You will need to contact us at info@dressmypooch with the order confirmation before returning the item(s).

The products returned after 14 days will be subject to 10% restocking fee. We will not be able to exchange or refund once the item(s) has been used.

To avoid exchanges related to size, please be sure to measure your pooch accurately. If you aren't sure, feel free to email us at customercare@dressmypooch.com with the product description and the measurement of your pooch and we will be happy to recommend the appropriate size.

Non-Deliverable, Refused or Unclaimed Orders
If an item(s) is returned to us due to an invalid/incomplete address or refused at the address provided during checkout, then you will still be charged 20% restocking fee on the total order and the remaining amount will be credited to back to your credit card. If you would like to have the same item re-shipped at valid address, then you will still need to pay for the shipping charge. .